Shipping policy

At SaFeline pet®, we strive to provide the best possible service to our customers. Our shipping policy outlines our practices and policies regarding the processing and shipment of your orders.

1. Processing Time

Purchased and placed orders are expected to ship within 2-7 business days. This timeframe is subject to change and customers will be notified via email if more time is required.

2. Shipping Options

We offer two shipping options: standard shipping and priority shipping. Priority shipping does not expedite our expected shipping timeframe of 2-7 business days and is the responsibility of USPS to fulfill once we deliver the packaged order to the post office. The shipping cost and estimated delivery time will vary depending on your shipping address and the shipping option chosen.

3. Shipping Rates

We offer USPS shipping rates for all orders. The shipping rate will vary depending on your shipping address and the size and weight of your packaged order.

4. Order Tracking

We provide tracking information, including the tracking number, for all orders. You will receive an email with your tracking number after your order is shipped.

5. Delivery

We are not responsible for any lost, stolen, or damaged packages. Please make sure to provide a secure delivery location and track your package to ensure timely delivery.

6. Changes to Shipping Policy

We may update our shipping policy at our discretion depending on the current operation and manufacturing standings. Customers will be notified via email when the shipping policy changes.

If you have any questions or concerns regarding our shipping policy, please contact us via email at customerservice@safelinepet.com.