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How does it work?
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1. Cats and Chickens Cohabitate
Cats produce an allergen called Fel d 1. We naturally expose our chickens through cohabitation.
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2. Allergen-Neutralizing Eggs
Through cohabitation with cats, our chickens produce eggs containing an antibody called IgY, which naturally neutralize cat allergens.
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3. Powdered Allergen Relief
The allergen-neutralizing antibodies in the eggs are expertly processed into a fine, cat-friendly powder that cats enjoy eating!
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4. Say Goodbye to Cat Allergens!
Mix one scoop into wet or dry food daily to reduce cat allergens, leading to fewer sniffles and more cuddles!
Made with your cat in mind.
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Made from chicken eggs exposed to cat allergens.
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Uses a pinch of sugar to stabilize the proteins.
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Contains D-Mannose to boost kidney and urinary tract health.
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Heat treated and freeze dried to eliminate harmful bacteria.
SaFeline Pet®
SaFeline pet® Cat Food Topper (Whole Egg Powder with D-Mannose) - 30 Day Supply
FREQUENTLY ASKED QUESTIONS.
When will my package ship after purchasing my order? When will I receive my package's tracking number?
Orders are expected to ship within 2-7 business days after the date the order was placed.
When you purchase our product, you will receive an initial confirmation email that your order was placed, billed, and received. After your order has shipped, you will receive another email with your order’s tracking number.
For any questions or concerns regarding your order, please email us at customerservice@safelinepet.com. In your email, always include each order number(s) for each order(s) you're referencing and the full name the order(s) was placed under.
How do I request a cancelation and refund of my order?
You MUST send an email to customerservice@safelinepet.com BEFORE THE ORDER IS SHIPPED to request a cancelation and full refund of your order. Your email must include the full name the order was placed under and the order number(s) for each corresponding order(s) you'd like us to issue a cancelation and refund for. We will reply to your email when we have issued the cancelation and full refund. When issued a refund, please allow a few days for the refund to be processed.
What is a Monthly Subscription Service? How do I request a refund/cancelation of my subscription order or pause/cancel my subscription service account?
Our Monthly Subscription Service offers an automatic monthly renewal of your selected order (1, 2, 3, or 4-pack) with FREE SHIPPING.
How it works: The monthly subscription service is received, billed, and automatically starts on the date that it is originally purchased. After the date it is purchased, a subscriber's order is expected to ship within 2-7 business days. On the same day each month following the date the monthly subscription service was placed, a subscriber receives an email that their order is automatically and simultaneously renewed, charged for, and billed, and is expected to ship within 2-7 business days after its renewed placement. A subscriber receives another email when their monthly subscription order has shipped, including the tracking number. This shipping confirmation email does NOT mean that a new order or charge has been placed.
How to request a refund and cancelation of your monthly subscription order: BEFORE THE ORDER IS SHIPPED, you MUST send an email to customerservice@safelinepet.com including the full name the subscription service is placed under and THE ORDER NUMBER(S) for each corresponding monthly subscription order(s) you're requesting a full refund and cancelation for. We will reply to your email request when we have issued the full refund and cancelation of your order(s). When issued a refund, please allow a few days for the refund to be processed.
How to pause or cancel your monthly subscription service account: Subscribers can adjust their monthly subscription service to meet their needs accordingly. Use your customer portal link found in your initial purchase confirmation email to make edits/changes to your account, including:
- Skipping specified month(s) from being charged for or receiving monthly orders
- Pausing your account indefinitely until you choose to automatically renew, be charged for, and receive your monthly subscription orders
- Cancelling your account entirely to no longer automatically renew, be charged for, or receive monthly orders
If you cannot find your customer portal link or need assistance to access/edit your monthly subscription service account, send an email to customerservice@safelinepet.com.
PLEASE NOTE IF YOU PAUSE/CANCEL YOUR MONTHLY SUBSCRIPTION SERVICE ACCOUNT: ALWAYS SEND AN EMAIL after you pause/cancel your subscription service account, so we can reply confirming that it has successfully processed within our system. When you pause/cancel your monthly subscription service account, all monthly order(s) that were automatically renewed and charged for BEFORE THE DATE OF PAUSE/CANCELATION WILL STILL BE BILLED, SHIPPED, AND DELIVERED. For any outstanding monthly subscription order(s) you'd like us to issue a full refund and cancelation for BEFORE THE ORDER IS SHIPPED, you MUST send an email to customerservice@safelinepet.com specifically including THE ORDER NUMBER(S) for each corresponding monthly subscription order(s) you're requesting a refund and cancelation for. When issued a full refund of your order, please allow a few days for the refund to be processed.
What ingredients are in the supplement?
Our product is an all-natural, simple formula made with whole eggs (whites and yolks without shells), sugar, and D-mannose (a natural sugar made from cranberries). That's it. No preservatives. No fillers. 100% natural.
How long does it take to feel a reduction in my allergy symptoms?
After around 3 weeks of daily feeding to your cat, you may start to feel relief from your cat allergy symptoms.
What are the directions for feeding my adult cat or kitten the supplement?
Feed it to your adult cat once a day everyday. Add one scoop (one teaspoon) of the powder supplement into your cat’s wet or dry food and mix thoroughly. Add a little bit of water to the dry food if the powder supplement is not adhering. For kittens under 10 months old, mix in a half scoop (1/2 teaspoon) to their wet/dry food.
Is the food topper safe and effective for my adult cat or kitten? What are the health benefits?
Yes, our product is safe and effective for adult cats and kittens. Our formula is designed to promote feline digestive, urinary tract, and coat health.
How much sugar is in the product?
There is less than 1 gram of sugar in each jar. The sugar is added to protect the proteins in the egg from becoming de-natured during the freeze-drying process. 3% is the recommended sugar limit in a cat's daily diet. Our sugar amount is below this limit while still remaining effective.
What research have you done to formulate the supplement?
All of our research sources can be found on the ‘How it Works’ page here.
What safety and health measures are included in your manufacturing process?
Our farms and operations are based out of Dayton and Roanoke, Virginia. Both co-owners have professional experience in the food service industry and follow all Current Good Manufacturing Practice (CGMP), Virginia Department of Health (VDH), and Center for Disease Control (CDC) guidelines. SaFeline® pet and our farmers follow biosecurity measures, including, but not limited to, sanitizing utensils before/after use, using stainless steel surfaces and materials, wearing PPE, and minimizing cross-contamination.
Do you ship internationally?
No, we currently do not ship outside of the USA.
