How SAFELINE® Pet Protects Your Family from The Bird Flu.

We are aware of the increasing concern regarding Avian Influenza A (H5N1) "Bird Flu" cases throughout the USA. According to the Virginia Department of Health, "To date, H5N1 bird flu virus has not been detected in people, dairy cattle, or other domestic animals in Virginia." This includes the counties of Dayton, Virginia and Roanoke, Virginia where we produce our eggs and manufacture our product. SAFELINE pet® manufacturing facilities strictly processes chicken eggs, eliminating any exposure to or cross-contamination from dairy cattle or its byproducts.

Heat Treatment/Pasteurization

H5N1 cannot survive if heated to 165°F. Facilities used by SaFeline pet® uses an immersion circulator to heat and hold the eggs to 165°F before dunking them into an ice bath and loading them into freeze dryers. All eggs are washed prior to pasteurization, and pasteurized eggs are strictly kept separate from unpasteurized eggs.

How does SaFeline pet® protect our chickens and cats and your cats from the Bird Flu?

From farm to facility, we are following the Virginia Department of Health's recommended biosecurity practices:

Our structural biosecurity measures include:

fully-enclosed chicken houses and coops
isolation of chickens from visitors, wild birds, and rodents

Our operational biosecurity measures include:

regular cleaning of poultry living areas and equipment
hand washing before and after egg collection and poultry handling
no eating/drinking in poultry living areas
wearing personal protective equipment (PPE), specifically disposable gloves, goggles, face mask, and hair net
wearing dedicated farm clothing and shoes
monitoring the health of our chickens
knowing the warning signs of illness

We have small to mid-sized local farms maintained by individual families and their farmhands. Our #1 priority is the safety of your cats, our cats, and our chickens through maintaining ethical farming and business practices.

Sources

https://www.vdh.virginia.gov/epidemiology/influenza-flu-in-virginia/avian-flu/

https://www.cdc.gov/healthy-pets/about/backyard-poultry.html

https://www.aphis.usda.gov/livestock-poultry-disease/avian/defend-the-flock

Kitties Love It!

I have 3 cats and they all go bananas for it! I use it every few days to make it last longer. I got it for my allergies and I haven't had a bad allergy day since I started using it! :)

Cats are loving it!

Ongoing with week three and cats are loving it. It adds flavor to their food and we've noticed a difference with my husband's allergies. I will be buying again !

My cat hates it

I had high hopes for this, but my cat only ate it once and now refuses to touch his food if added. Seems like there’s a lot of sugar in this too. Just another expensive product that yields nothing.

Hello James,

We are sorry to hear that your cat did not like the product. While we have hundreds of satisfied loyal customers, we cannot guarantee that the product will agree with every cat’s particular diet or preferences. Per the corresponding section on the FAQ page of our website, there is less than one gram of sugar in each jar; more specifically there’s less than .03 grams per serving (per one scoop).

Really works!

I started out feeding my cat with a name brand dog food which has this miracle allergy reducer in it. After realizing this cat food had grain in the ingredients, I chose to get a grain free cat food and added this egg powder to it. My son and I have bad allergies to cats but now we have no problems at all! I am so thankful that it is a natural remedy too!

Great product, nearly eliminated my allergies

Been a repeat customer for a while because, what can I say, this really works. It's not 100% elimination but it's the difference between having itchy eyes regularly and not feeling any symptoms most of the time.

1 2 3

FAQ

What ingredients are in the supplement?

Our product is an all-natural, simple formula made with whole eggs (whites and yolks without shells), sugar, and D-mannose (a natural sugar made from cranberries). That's it. No preservatives. No fillers. 100% natural.

When will my package ship after purchasing my order? When will I receive my package's tracking number?

Orders are expected to ship within 2-7 business days after the date the order was placed.
When you purchase our product, you will receive an initial confirmation email that your order was placed, billed, and received. After your order has shipped, you will receive another email with your order’s tracking number.

For any questions or concerns regarding your order, please email us at customerservice@safelinepet.com. In your email, always include each order number(s) for each order(s) you're referencing and the full name the order(s) was placed under.

How do I request a cancelation and refund of my order?

You MUST send an email to customerservice@safelinepet.com BEFORE THE ORDER IS SHIPPED to request a cancelation and full refund of your order. Your email must include the full name the order was placed under and the order number(s) for each corresponding order(s) you'd like us to issue a cancelation and refund for. We will reply to your email when we have issued the cancelation and full refund. When issued a refund, please allow a few days for the refund to be processed.

What is a Monthly Subscription Service? How do I request a refund/cancelation of my subscription order or pause/cancel my subscription service account?

Our Monthly Subscription Service offers an automatic monthly renewal of your selected order (1, 2, 3, or 4-pack) with FREE SHIPPING.

How it works: The monthly subscription service is received, billed, and automatically starts on the date that it is originally purchased. After the date it is purchased, a subscriber's order is expected to ship within 2-7 business days. On the same day each month following the date the monthly subscription service was placed, a subscriber receives an email that their order is automatically and simultaneously renewed, charged for, and billed, and is expected to ship within 2-7 business days after its renewed placement. A subscriber receives another email when their monthly subscription order has shipped, including the tracking number. This shipping confirmation email does NOT mean that a new order or charge has been placed.

How to request a refund and cancelation of your monthly subscription order: BEFORE THE ORDER IS SHIPPED, you MUST send an email to customerservice@safelinepet.com including the full name the subscription service is placed under and THE ORDER NUMBER(S) for each corresponding monthly subscription order(s) you're requesting a full refund and cancelation for. We will reply to your email request when we have issued the full refund and cancelation of your order(s). When issued a refund, please allow a few days for the refund to be processed.

How to pause or cancel your monthly subscription service account: Subscribers can adjust their monthly subscription service to meet their needs accordingly. Use your customer portal link found in your initial purchase confirmation email to make edits/changes to your account, including:

Skipping specified month(s) from being charged for or receiving monthly orders
Pausing your account indefinitely until you choose to automatically renew, be charged for, and receive your monthly subscription orders
Cancelling your account entirely to no longer automatically renew, be charged for, or receive monthly orders

If you cannot find your customer portal link or need assistance to access/edit your monthly subscription service account, send an email to customerservice@safelinepet.com.

PLEASE NOTE IF YOU PAUSE/CANCEL YOUR MONTHLY SUBSCRIPTION SERVICE ACCOUNT: ALWAYS SEND AN EMAIL after you pause/cancel your subscription service account, so we can reply confirming that it has successfully processed within our system. When you pause/cancel your monthly subscription service account, all monthly order(s) that were automatically renewed and charged for BEFORE THE DATE OF PAUSE/CANCELATION WILL STILL BE BILLED, SHIPPED, AND DELIVERED. For any outstanding monthly subscription order(s) you'd like us to issue a full refund and cancelation for BEFORE THE ORDER IS SHIPPED, you MUST send an email to customerservice@safelinepet.com specifically including THE ORDER NUMBER(S) for each corresponding monthly subscription order(s) you're requesting a refund and cancelation for. When issued a full refund of your order, please allow a few days for the refund to be processed.

How long does it take to feel a reduction in my allergy symptoms?

After around 3 weeks of daily feeding to your cat, you may start to feel relief from your cat allergy symptoms.

What are the directions for feeding my adult cat or kitten the supplement?

Feed it to your adult cat once a day everyday. Add one scoop (one teaspoon) of the powder supplement into your cat’s wet or dry food and mix thoroughly. Add a little bit of water to the dry food if the powder supplement is not adhering. For kittens under 10 months old, mix in a half scoop (1/2 teaspoon) to their wet/dry food.

Is the food topper safe and effective for my adult cat or kitten? What are the health benefits?

Yes, our product is safe and effective for adult cats and kittens. Our formula is designed to promote feline digestive, urinary tract, and coat health.

How much sugar is in the product?

The sugar is added to protect the allergen-neutralizing proteins in the eggs through the freeze drying process. There is less than 1 gram of sugar in each jar. The sugar is added to protect the proteins in the egg from becoming de-natured during the freeze-drying process. 3% is the recommended sugar limit in a cat's daily diet. Our sugar amount is below this limit while still remaining effective.

What research have you done to formulate the supplement?

All of our research sources can be found on the ‘How it Works’ page here.

What safety and health measures are included in your manufacturing process?

Our farms and operations are based out of Dayton and Roanoke, Virginia. Both co-owners have professional experience in the food service industry and follow all Current Good Manufacturing Practice (CGMP), Virginia Department of Health (VDH), and Center for Disease Control (CDC) guidelines. SaFeline pet and our farmers follow biosecurity measures, including, but not limited to, sanitizing utensils before/after use, using stainless steel surfaces and materials, wearing PPE, and minimizing cross-contamination.